A. REVENUE COLLECTION (OPERATION UNIT)

No.

Type of Service

Period

(a)


Issue a receipt as a receipt for every transaction at the counter


5 minutes
(1 business)

(b)


Issuing the receipt as a receiver for every transaction received by post


2 days*


(c)

Guarantees public accountability


7 days

 
B. REVENUE MANAGEMENT (UNIT ACCOUNTING)

No.

Type of Service

Period


(a)


Deliver land tax receipts for payments through Maybank2u and FPX to payers.
(For non-performing payments)

 

4 days

 
C. OTHER BUSINESSES

No.

Type of Service

Period


(a)


Answering complaints and written inquiries from customers


7 days*


Note: * = Working Day